Technology
Newgen Software Technologies
An Indian software-product company automating workflows inside banks, insurers and governments.
Most Indian IT companies sell engineering hours. Newgen sells software that can keep getting paid after the project ends. Newgen’s software is the invisible machinery behind paperwork-heavy organisations. A bank can use it for loan origination, an insurer for claims and a government agency for document workflows. It sells licences, subscriptions, implementation and recurring support. As recurring revenue grows, the business becomes stickier, more predictable and more scalable than simply adding more engineers for every new rupee of sales.
The one thing to remember: The more revenue becomes recurring, the more Newgen behaves like scalable software rather than project services.
How the business works
Newgen’s low-code platform combines content management, process automation, customer communications and AI. Customers typically pay for the product, implementation and then annual support or SaaS. Because the software sits inside mission-critical workflows, replacing it can be expensive and disruptive. Financial services and government are important end markets.
FY2025-26 snapshot
Revenue
₹1,574 crore
Net profit (PAT)
about ₹301 crore
PAT excluding exceptional items
about ₹334 crore
Annuity revenue
about ₹968 crore
FY26 SaaS revenue growth
about 36%
Figures are for the financial year 2025-26 as reported by the company. Educational context only.
Where the money comes from
Software licences and subscriptions SaaS/cloud subscriptions Implementation services Annual support and maintenance
What could make it much bigger?
Banks and insurers continue digitising workflows. SaaS can lift recurring revenue and customer lifetime value. AI/agentic automation can deepen the platform’s role.
What can go wrong
Implementation projects can start late, making quarters lumpy.
Global software vendors and IT firms compete aggressively.
Receivables can rise on large enterprise/government projects.
5 things to watch
Annuity share
SaaS/subscription growth
New customer wins
Americas growth
EBITDA margin
Ramsam Takeaway
Newgen is a software-product company hiding inside India’s broader IT universe. Its most valuable asset is software embedded in workflows that clients do not want to replace. The important transition is from project revenue to annuity revenue. If subscriptions keep outgrowing one-time work, each year of growth should become higher quality.
This profile is educational context only. Ramsam does not rate companies or suggest whether to buy, hold or sell anything.